Effective Date: 10/06/2025
At Dantayatra, we strive to provide a smooth and transparent experience for all our guests. Please review our Returns and Refund Policy carefully before booking.
1. General Policy
Because our services involve third-party providers (dental clinics, hotels, tour operators), our refund process must follow a combination of Dantayatra’s guidelines and the policies of those service partners.
2. Cancellation of Dental Appointments
- More than 7 days before appointment:
✅ Eligible for a partial refund after deducting administrative charges and any non-refundable clinic booking fees. - Less than 7 days before appointment:
❌ No refund, as the clinic time slot has been reserved. - No-show or same-day cancellations:
❌ No refund.
3. Cancellation of Travel & Accommodation
- All travel and stay refunds are governed by the cancellation policies of third-party providers (hotels, airlines, tour operators).
- We will assist you in requesting refunds, but Dantayatra is not liable for decisions made by those providers.
4. Tourism & Sightseeing Packages
- Cancellations 72 hours or more in advance may be eligible for a partial refund.
- Within 72 hours: Refunds are not guaranteed.
5. Non-Refundable Items
The following items are non-refundable:
- Medical consultation or diagnostic charges once delivered
- Costs incurred for visa processing or government fees
- Travel insurance
- Any service already availed or consumed
- Currency exchange or payment gateway charges
6. Refund Process
- Eligible refunds will be initiated within 7–10 business days of approval.
- Refunds will be issued to the original method of payment.
- Processing times may vary depending on your bank or payment provider.
7. Requesting a Refund
To request a refund, please email us at:
📧 dantayatra@gmail.com
Include:
- Full name
- Booking reference number
- Reason for cancellation
- Supporting documents (if applicable)
8. Exceptions and Force Majeure
Refunds may not be possible in the event of:
- Natural disasters, political unrest, pandemics, or other force majeure events
- Sudden policy changes by partner clinics, airlines, or hotels
We will always try to help reschedule or offer credit when a refund isn’t possible.
9. Need Help?
If you have questions about this policy, feel free to reach out to our support team:
📧 dantayatra@gmail.com
🌐 [www.dantayatra.com]
